BLOXIA! — Privacy Policy

Effective date: 2026-05-06 · Last updated: 2026-05-06

This document explains what data the BLOXIA! mobile and web game ("the Game", "we") collects, how it is used, and the choices you have. We try to keep this document plain. If anything is unclear, please contact us at the address at the bottom of the page.

1. Who we are

BLOXIA! is published by Crew Medya Anonim Şirketi ("Crew Medya", "we", "us"), a company registered in Türkiye. The Game is distributed through the Apple App Store and Google Play.

Legal entity	Crew Medya Anonim Şirketi
Registered address	Eğitim Mah. Ahsen Çıkmazı Sk. Erdemler İş Merkezi No: 2 İç Kapı No: 2, Kadıköy / İstanbul, Türkiye
Tax ID (Vergi No)	2150703090
D-U-N-S Number	448886873
Contact email	info@crewmedya.com

2. Data we collect

Category	Examples	Why
Account	Display name, optional email, country (selected by you), hashed password	To sync your scores and let you appear on the leaderboard. Email is optional and used only to recover your account.
Gameplay	Best score, blocks placed, lines cleared, longest combo, run duration, app version	Leaderboard ranking, anti-cheat checks, balance tuning.
Device & technical	Operating system, app version, language, crash logs (if you opt to send them)	To diagnose bugs and serve the right asset variants.
Advertising (in-app)	Advertising identifier (IDFA / GAID) when you choose to allow tracking, ad interaction events	To serve rewarded ads and measure their performance via Google AdMob.

We do not collect contacts, photos, location, microphone or camera input. The Game has no chat or messaging features.

3. Third-party services

The Game uses the following processors, each with their own privacy policy:

Google AdMob — serves rewarded ads inside the Game. AdMob may receive your advertising identifier and ad interaction events.
Google Privacy Policy · AdMob data handling
MongoDB Atlas — hosts the leaderboard database in EU/US regions.
Render.com — hosts the Game's backend API.
Apple App Store / Google Play — distribution platforms; they collect their own purchase, install and crash data per their respective policies.

4. How long we keep your data

Account & gameplay data: until you delete your account, or 24 months after your last play session, whichever comes first.
Crash logs: 90 days.
Ad event logs (AdMob): per Google's published retention period.

5. Your choices

Tracking permission (iOS): When the Game first asks to show a personalized ad, iOS displays the App Tracking Transparency prompt. If you choose "Ask app not to track", we serve only non-personalized ads — no IDFA is shared with AdMob.
Reset advertising id: Both iOS and Android let you reset or delete the advertising identifier in System Settings. Doing so disconnects past ad activity from your device.
Account deletion: You can delete your account from inside the Game (Settings → Account → Delete) or by emailing info@crewmedya.com. Deletion is permanent and removes your leaderboard entries.
Data export: Request a copy of your stored data by emailing the same address. We respond within 30 days.

6. Children

The Game is rated 4+ on the App Store and Everyone on Google Play but is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can delete it.

7. Security

Account passwords are stored as bcrypt hashes (we never see the plain text). All API traffic uses HTTPS (TLS 1.2+). Despite our efforts, no Internet service is 100% secure — we recommend using a unique password.

8. International transfers

Crew Medya is based in Türkiye. The leaderboard database (MongoDB Atlas) is hosted in the European Union (Frankfurt region) and the API runtime (Render) operates from the United States. By using the Game outside Türkiye you agree to your data being transferred to these locations under standard contractual clauses where applicable.

9. Your rights under KVKK (Türkiye)

Users in Türkiye have the rights granted by the Personal Data Protection Law (KVKK 6698) including learning whether your data is processed, requesting access and correction, and requesting deletion. To exercise these rights, contact info@crewmedya.com. Crew Medya, as data controller (veri sorumlusu), is registered with VERBİS where applicable.

10. Changes to this policy

When we materially change this policy we will update the "Last updated" date and, if the change affects your rights, prompt you in-game on next launch.

11. Contact

For privacy questions, account deletion or data requests:
info@crewmedya.com